The domain name www.heapdo.com, an internet based plateform, and HEAPDO, a mobile application, is owned and operated by HEAPDO Technology Private Limited, a company duly incorporated under the provisions of the Companies Act, 2013 (hereinafter, referred to as “HEAPDO ” or “We” or “Our” or “Us” or “Company”). The domain name and the mobile applications are collectively referred to as “Website” or “Services”.
Your access or use of the Website, sharing of any data on the Website and use of Services hosted or managed remotely through the Website, are governed by the following terms and conditions (“referred to as Terms of Use”), including the applicable policies which are incorporated herein by way of reference. These Terms of Use constitute a legal and binding contract between You, the User on one part and HEAPDO on the other Part.
I agree and consent to receive all communications at the mobile number provided, even if this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, I further authorise HEAPDO Technology Private Limited to share/disclose the information to any third party service provider or any affiliates, group companies, their authorised agents or third party service providers
By accessing, browsing or in any way transacting on the Website, or availing any Services, You signify your agreement to be bound by the Terms of Use. Further, by impliedly or expressly accepting these Terms of Use, you also accept and agree to be bound by HEAPDO ’s policies, including its Privacy Policy, and such other rules, guidelines, policies, terms and conditions as are applicable for the purposes of accessing, browsing or transacting on the Website, or availing any of the Services, and such rules, guidelines, policies, terms and conditions shall be deemed to be incorporated into, and considered as part and parcel of this Terms of Use. However, if you navigate away from the Website to a third party site, you may be subject to alternative terms and conditions of use, as may be specified on such site. In such event, the terms and conditions of use applicable to that site will govern your use of that site.
The Company reserves the right to change or modify these Terms of Use or any policy or guideline of the Website including the Privacy Policy, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions on the Website, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Website will confirm your acceptance of such changes or modifications; therefore, you should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to your use of the Website.
This Terms of Use is published in compliance of, and is governed by the provisions of Indian law, including but limited to:
the Indian Contract Act, 1872 (“Contract Act”); the (Indian) Information Technology Act, 2000 and the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011; the Drugs and Cosmetic Act, 1940 (“Drugs Act”), read with the Drugs and Cosmetics Rules, 1945 (“Drugs Rules”); the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954; and the Consumer Protection Act, 1986. These Terms of Use constitute an electronic record in terms of the Information Technology Act, 2000 and rules framed there under, as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.
HEAPDO has duly formulated a policy on how the Company collects, uses and discloses personally identifiable information from its users (“Privacy Policy”). The Privacy Policy forms an integral part of these Terms of Use and the Users are requested to carefully read the same. Please read the privacy policy in detail here and acknowledge the same.
HEAPDO has formally document the disclaimer for the usage of the website contents.The Disclaimer forms an integral part of these Terms of Use and the Users are requested to carefully read the same. Please read the disclaimer in detail here and acknowledge the same.
Registration on the Website and the access to the information provided on the Website is free. HEAPDO does not charge any fee for accessing, browsing and buying through the Website. The User agrees to make all payments directly to the respective Seller for purchase of goods from such Seller. The Sellers may choose to either personally collect such payment from the Users or may use the services of collection agents duly appointed in this regard. The Users agree and acknowledge that it shall not hold HEAPDO responsible for any loss or damage caused to the User during the process, due to any acts or omission on the part of third parties viz. the Seller or the collection agents or for any actions/ omissions which are beyond the control of HEAPDO .
HEAPDO reserves the right to modify or discontinue, temporarily or permanently, the Website or any features or portions thereof without prior notice. You agree that HEAPDO will not be liable for any modification, suspension or discontinuance of the Website or any other part thereof.
These terms and conditions shall be governed by and construed in accordance with Indian Law Any disputes relating to these terms and conditions shall be subject to the [exclusive] OR [non-exclusive] jurisdiction of the courts of India.
Our Details This website is owned and operated by - HEAPDO Tehnology Private Limited We are registered in India at -
1. HEAPDO displays the profile information of the Doctors on its Website or Mobile App, including but not limited to their Qualifications, Specialities, Work History etc, so that Patients can make an informed choice before taking medical consult. The onus of ensuring the accuracy of this information is on the Doctor and HEAPDO is neither responsible nor liable for the accuracy of this information. If incorrect, the Doctor must inform HEAPDO of the same immediately and ensure that the amended information is added at the earliest.
2. HEAPDO reserves the right to display or remove any profile created on its platform with or without providing advance notice of the same to the concerned Doctor. HEAPDO is also not liable for inactive, inaccurate, incomplete, obsolete or fraudulent information entered in their profile by Doctors added to HEAPDO ’s website or mobile app. In case a doctor provides wrong information and qualifications, HEAPDO reserves the right to take appropriate legal action against the doctor.
3. If a doctor is found to indulge in unethical practices as laid down by MCI Guidelines, his profile will be deactivated without notice.
4. Doctors will bear the responsibility for their use of HEAPDO Services in accordance with the applicable laws and MCI guidelines. Any contravention of the same while using HEAPDO products or services will be the sole responsibility of the Doctor and HEAPDO will not be liable or responsible for it.
5. HEAPDO reserves the right to collect and display feedback for all Doctors and Hospitals listed on its website or Mobile app.
6. Doctors agree to use the Website and the Mobile App for the purpose of providing Medical Consult and shall not use the Services offered by HEAPDO for any unauthorized and unlawful purpose.
7. Doctors agree not to post any comment or upload any Content which is defamatory, obscene or objectionable in nature and HEAPDO reserves the right to remove any such comments. HEAPDO may determine such a comment, by its own discretion, as violation of agreed upon terms and conditions. It is agreed that HEAPDO is neither responsible nor liable for any and all such comments and/or content.
8. HEAPDO has no role in influencing the treatment of the patient. In case of any untoward incident arising out of this, HEAPDO must not be held responsible.
9. Doctors can set their own consultation fees. HEAPDO will charge specified per consultation with one repeat call in a week period. In case a doctor wants to give free consultation the same will be charged from the doctor.
10. If a doctor fails to give consultation within 24 hrs of request, the payment will be refunded to the patient.
11. This platform is not valid for any medicolegal and emergency consultations. HEAPDO will not be responsible for any litigation arising out of such situations.
12. I hereby declare that I am have read and unserstood the term and conditions. I give my consent without any external pressure or influence
1. Remote OPD is not an alternative to physical examination from a doctor. The main idea behind this OPD is to provide qualified medical consultation in remote areas with limited or no availability of doctors so that patients do not ignore symptoms and so that life threatening diseases are detected early. (रिमोट ओपीडी डॉक्टर के पास जा कर चेक उप करवाने का विकल्प नहीं है । इस ओपीडी के पीछे मुख्य विचार यह है कि दूर के क्षेत्रों में जहां डॉक्टर की उपलब्धता कम है रोगियों के लिए योग्य डॉक्टरों की आसान उपलब्धता प्रदान की जाए ताकि मरीज अपने लक्षणों की अनदेखी ना करें और गंभीर रोग शीघ्र पकड़ में आ जाएं |)
2. All consultations will be provided by doctors registered with the MCI. (एमसीआई के साथ पंजीकृत डॉक्टरों द्वारा ही सभी परामर्श दिए जाएंगे। रोगी की बीमारी के कारण किसी भी अप्रिय घटना के लिए जिओ जिम्मेदार नहीं होगा।)
3. Patients with limited mobility or those who are living far away may also use this OPD for follow-up consult and for getting their medical reports checked.(इस ओपीडी के जरिये दूर रहने वाले और चलने फिरने में असमर्थ मरीज अपना फॉलो उप या रिपोर्ट चेकिंग भी करवा सकते हैं |)
4. Post consultation, if there is no improvement in health, please visit a doctor at your nearest hospital immediately.(परामर्श के बाद भी स्वस्थ्य में और रोग में सुधार ना आने पर तुरंत नजदीकी अस्पताल में जा कर डॉक्टरी सलाह लें|)
5. Doctors will provide consultation based on their knowledge and the symptoms described by the patient. However, without physical examination some symptoms may get missed. In such a situation the consulting doctor cannot be considered at fault.(डॉक्टर अपनी सूझ भुझ अथवा बताये हुए कष्टों के अनुसार आपको परामर्श देंगे, परन्तु बिना स्वयं परिक्षण के कई लक्ष्ण छूठ सकते है, ऐसी अवस्था में सुझाव देने वाले डॉक्टर को दोषी नहीं करार किया जा सकता |)
6. Prescriptions are only valid for over the counter drugs.(प्रिस्क्रिप्शन केवल काउंटर ड्रग्स के लिए दिया जाएगा।)
7. These consultations are not valid for any medico legal purposes.(यह सलाह किसी भी मेडिको कानूनी उद्देश्यों के लिए मान्य नहीं है।)
8. These services are not for emergency situations. For emergency cases, please visit your nearest doctor immediately.(यह सुविधा आपातकालीन परिस्थियों के लिए नहीं है , कोई भी आपातकालीन सेवा के लिए तुरंत नजदीकी डॉक्टर से सलाह लें|)
9. I hereby declare that I am availing this Consultancy of my own free will and for my convenience from my favored Doctor without any external pressure or influence. (मै इस समय अपनी मर्जी से ही अपनी सुविधा हेतु एडवांस ओन-लाईन पेमेंट करके अपने इच्छित व पसंदीदा चिकित्सक से कंसलटेंसी ले रहा हूं, मेरे ऊपर किसी का कोई दबाव व भय नहीं है|)
The provisions of this Agreement shall continue to apply until terminated by either You or HEAPDO as set for below:
If You want to terminate this Agreement with HEAPDO , You may do so by not accessing the Website HEAPDO reserves the right to, at any time, and with or without notice to terminate the agreement and suspend/deactivate/deleat your account.